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Customer Service

Made in the USA - Designed in the USA
 
Size Chart:
Size "S" or Small = 6-8
Size "M" or Medium = 10-12
Size "L" or Large = 14-16
Size "S/M" (small/medium) is handcrafted to fit those that fall between a small and a medium jacket..
Size "M/L" (medium/large) is handcrafted to fit those that fall between a medium and a large jacket.
Sizing is very important for that smart look. We hope to achieve just that.
 
Shipping: We usually ship within 2 or 3 days as most merchandise is in our warehouse. 
Our method of shipment is USPS.
Price of shipping is determined by the dollar amount you spend and can be seen before you complete the ordering process.
 
Returns: Well, we all know errors are made occasionally. Our goal is perfection and to please each and every customer on every purchase.
If you receive any product from us that has a defect (material or workmanship), you may return it within 10 days of our shipping for an exchange or refund (excluding postage) providing it is in the same condition as when it was shipped to you. There will be no returns after 10 days.
If a refund is made it shall be made using the same method you paid for your purchase.
 
Privacy: Luiza Fashions values all customers and respects their concerns about online security and privacy. We will never give out any of your informaion to a third party.
 
Secure Payment: We chose PayPal because it is known to be the safest method of purchasing on the Internet.  

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Contact Us at:luizafashions@comcast.net

Luiza Fashions
Arlington, Massachusetts  USA
Copyright 1981-2011